Terms of Use for users:
Confirmation and Redemption Code: Upon finalizing your selection, you will receive an email confirmation containing a unique code to redeem the offer. This code must be used exclusively by you for the designated offer.
Booking an Appointment: Upon receipt of the redemption code, it is imperative that you reach out to the selected clinic to set up an appointment.
Code Security: Protect the confidentiality of your redemption code. Refrain from sharing it with anyone before your scheduled appointment to prevent unauthorized use.
Code Presentation: On the day of your appointment at the clinic, present the email containing the redemption code to avail of the offer.
User Responsibility: It remains your responsibility to ensure that you receive the treatment or offer as depicted on our platform.
Report Issues: Should there be any issues related to voucher mishandling or denial of the stated treatment, it is crucial to report the matter through our ‘Contact Us’ page within 24 hours of the incident.
Voucher Terms: All treatment vouchers provided are exclusively for the original recipient, are not transferable, and cannot be exchanged for cash or any other alternatives.
Feedback and Complaints: We value your feedback. For any comments, feedback, or complaints, kindly email us at imdadpatients@imdad.com
Governing Law: Any disputes, claims, or issues arising out of or in connection with this website or the services offered will be governed and construed in line with the laws of the jurisdiction where the selected clinic offering the treatment is located.
Domicile: The Imdad office located in the country where you choose the clinic to offer the treatment will serve as the domicile for any legal matters or disputes arising from the use of this website. For specific locations of Imdad offices, refer to the portal: https://www.imdad.com/en/Contact-Us
User Age Restrictions: Individuals under the age of 18 are not permitted to register as users of this website. They are also prohibited from conducting transactions or availing of any services offered on the website.
OFAC Sanctions Compliance: https://imdadpatients.com does not engage in business activities, nor provides services or products, to any countries listed under the OFAC (Office of Foreign Assets Control) sanctions.